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Blog Post

Tech Tips - Communications Optimization Techniques

  • By CompAge Inc.
  • •
  • 09 Aug, 2018
  • •
The ever-changing world of communications takes on new shapes almost daily. When the word “Communications” is used these days it surpasses the legacy telephone to include all forms of exchanging voice and data transmission. Most people are completely overwhelmed by the amount of companies offering “Local, Long distance, Cellular, Internet Access (ISP), Web Hosting, E-Commerce etc. This does not include the amount of vendors you have to pick from whose job it is to ensure your communications system stays up and running.

In an effort to help you maximize the use of your communications here is a list of options that should assist in the daunting task of cost-effective communications.

Do not take your “dial-tone” provider or communications vendor lightly; they are one of your most vital assets to ensure customers can reach you. Remember – there is no way to measure “lost revenue”, so choose your providers wisely.

  • Put enough Central Office (C.O.) lines in a rotary group to ensure your customers or potential customers can reach your establishment, but not so many that one or more are always idle – busy signals could mean lost revenue.
  • Use B-1 C.O. lines connected to your communications system for out-going calls from your business – this type of line is cheaper on a monthly recurring basis because they are not in a telco rotary group.
  • Share your facsimile (Fax) line with modems and/or your telephone system if you do not make or receive a large volume of fax’s – remember most all modern Fax machines have an “auto-redial” feature when they receive a busy signal.
  • If you have twelve (12) or more C.O. Lines you may want to consider a T-1 Line (provided your communications system can accommodate it), this may give you access to more C.O. lines at about the same cost and give you a more competitive long distance rate.
  • If your communications system will accommodate “single-line” devices, you can install low-cost “analog” telephones in harsh environments to save on service calls, you may also install modem and/or Fax machines to share your out-going pool of lines and eliminate “dedicated” lines for each.
  • Review your monthly phone bill without fail, look for unsolicited charges, be aware of any noticeable change in the billing amount, if something appears wrong – question it.

Does your business really need VoiP

By CompAge Inc. • August 9, 2018
Not every business requires Voice over Internet Protocol phone systems.
As with all things electronic these days, there is a multitude of options when it comes to your communications needs. Let’s focus on the voice side of things in this post; to be more to the point, Voip and your business needs. There are multiple choices when considering a VoIP system;
  1. Local (on-site) Server based, connected to your local Telco via, Analog lines, T-1 or T-1/PRI or Cable Modems.
  2. Local (on-site) Server based with a “Remote” (Off-site) Back-up Server via your internet connection.
  3. Off-site Server based systems install IP phones on your site talking to their servers via the internet in their Central Office.
  4. Hybrid Server systems that incorporate “Legacy” digital telephones as well as their newer cousins the VoIP Telsets, with all their components on-site.

Tech Tips and More

By Nesser Carlo TRINIDAD • August 9, 2018
Wiring is the blood vessels of an organization and must not be marginalized. If you are building an office, install extra wiring and receptacles in any area you think you may need a phone in the future. The cost will be a fraction of the cost if you have to go back later and punch holes in the ceilings and walls. If you are installing it in a building with existing wiring, check the wiring for compatibility!!!

Fiber Optic Cabling - The Advantage

By CompAge Inc. • August 9, 2018
Fiber Optic cable is made of glass, therefore the ground potential between buildings does not affect your networks, be it data (i.e. Switches, NIC cards, Etc.) or DVR/ CCTV Systems. Your initial cost for a fiber network are many times greater than a copper solution, however, the first lightning strike in your general area might offset those savings and it may happen again right after you get everything repaired. IT IS WORTH THE INVESTMENT. The old Cliché’ about “insurance being cheap” does not do Fiber Optic cabling justice.

Fiber Optic cabling has found it’s footing due to the electronic manufacturers designing a Fiber Optic Media Converter for almost every application. What is your application that keeps getting struck by lightning every third year on the outset? Call CompAge, Inc. and get an estimate to install Fiber Optic cabling to correct the down time issues Mother Nature causes on a near annual basis.

We install Fiber Optic cabling for the following:
  • Data networks between buildings.
  • CCTV cameras.
  • RS485 Remote Controls.
  • Fire Alarm Panels (Fiber installed & certified only)
  • Audio/ Video Systems

Most applications of Fiber Optic cabling only need a one gigabit rating, however, if you have a server application between buildings or closets that require more band width, we can install 10Gigabit Fiber & connectors for your current or future needs. All installations are EIA/TIA certified to ensure every fiber strand meets your needs.

If you are thinking you may need a Fiber Optic solution to your networking needs, give us a call to get a free survey and professional opinion to ensure you are investing your money correctly.
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